Your dashboard has a lot of pages. You don't need to use all of them every day. Here's a quick breakdown of what each one does and how often it actually matters.
Pages You Should Check Regularly
Main Dashboard. Your home screen. Shows your profile views, inquiry count, response rate, recent activity, and any warnings about your profile or subscription. If something needs attention (payment issue, incomplete profile, hidden profile), this is where you'll see it. Check it when you log in.
Leads. Every customer inquiry lands here. You'll see the customer's name, contact info, event details, budget, guest count, and their message. Inquiries have statuses you update manually as things progress: Pending, Viewed, Responded, Booked, or Archived. When a booked inquiry's event date passes, you can request a review from the customer directly from this page.
This is probably the most important page for your business. Check it daily. Customers are usually reaching out to multiple vendors, and the first to respond well often wins.
Reviews. See your average rating, review count, distribution across star ratings, and individual reviews with customer comments and photos. Professional and Premium plans let you respond publicly to reviews (up to 500 characters). A thoughtful response to a positive review shows future customers you're engaged. A professional response to a negative one shows you handle feedback with maturity.
Pages You'll Use When Updating Your Profile
Profile. All your business information in sections that save independently: business info, service details, pricing, location, contact, credentials, and social links. Come back here whenever something changes, like a new phone number, an updated description, or an additional cultural specialty.
One thing worth knowing: the profile page gives you more room than the onboarding wizard did. Your description can go up to 2,000 characters here versus 500 during onboarding. If you wrote something short during setup, come back and expand it.
Portfolio. Upload, reorder, title, describe, and delete your photos and videos. Your first image is your cover photo, which appears on your vendor card in search results. After every event, add your best new shots. An active portfolio tells customers you're busy and current.
Packages. Create and manage your service packages. Each has a name, description, price, and included features. You can mark one as "Most Popular" to guide customers. Reorder by dragging. Most vendors put their mid-range option first.
FAQs. The Q&A entries that appear on your public profile. Good ones preemptively answer what customers would otherwise ask in an inquiry: travel radius, booking lead time, cancellation policy, dietary accommodations. Update these whenever your policies change.
Availability. Set your regular working days, block off booked dates, and configure your lead time and advance booking window. Customers see this when picking a date for their inquiry. Keep it current so you don't get inquiries for dates you can't serve.
Pages You'll Use Occasionally
Analytics. Shows how your profile is performing: views, search appearances, inquiries, and conversion metrics. The depth of analytics depends on your plan. Check the pricing page for what's available on your tier. The most useful number is your conversion rate, the percentage of views that become inquiries. High views and low inquiries usually means your profile needs work. Low views means your categories, location, or plan tier might need adjusting.
Billing. Manage your subscription, payment method, and plan changes. Upgrade, downgrade, cancel, or reactivate from here. You can also access invoices and payment history through the Stripe billing portal. You'll visit this page when you want to change plans or if there's a payment issue.
Settings. Password changes, notification preferences (pick which emails you receive), privacy toggles (show or hide contact info publicly), and account management (deactivate or permanently delete). Set your notification preferences once and you probably won't need to come back unless something changes.
Promote. Your sharing toolkit: a direct link to your public profile, social share buttons, a downloadable QR code, and embeddable badges for your website. Use this when you want to send someone to your profile or post it on social media.
Auto-Reply. Available on Premium. Configures an automatic acknowledgment email that goes to customers when they submit an inquiry. It confirms you received their message and tells them your expected response time. If you're not on Premium, this page shows you what you're missing and offers an upgrade path.
Referrals. If the referral program is active, this is where you find your unique referral link and track your referral stats. Share it with other vendors who should be on EventAtlas. When a referred vendor signs up and makes their first payment, you earn subscription credit.
More resources
Browse all guides and tips